For local businesses on Google
Every Google review, answered. In your voice.
Connect your Google Business Profile once. ReviewEcho replies to each new review within hours, sends the negative ones to you first, and emails you a short summary every Monday.
- $49/month per location
- Two-minute setup
- Cancel in one click
Got in same day for a chipped tooth. Dr. Patel was gentle and explained everything. Front desk was lovely too.
Thanks, Jenna. Chipped teeth never pick a convenient day, so we're glad we could get you in right away. The team will be happy to hear this. See you at your next cleaning.
Posted automatically, 3 hours after the reviewWaited 40 minutes past my appointment time with no update.
Sent to you first, with a suggested replyBuilt for businesses that live on Google reviews
- Dentists
- Lawn care
- HVAC & plumbing
- Auto repair
- Salons & spas
- Restaurants
- Vets
- Cleaners
- Chiropractors
- Contractors
The problem
Unanswered reviews are a public to-do list.
Most customers check reviews before they call, and they notice when the business never replies, especially to the bad ones.
Logging in, reading, writing something that doesn't sound canned, for every review, every week. It gets skipped.
Reputation platforms charge $300 a month for dashboards, surveys, and features you'll never open. You just want the replies handled.
How it works
One job, done completely.
ReviewEcho does the one thing you keep meaning to do, and nothing else.
Connect Google
Sign in with the Google account that manages your listing and pick your location. No code, no phone calls.
Choose your voice
Answer three questions: how you sign, how formal you are, and what you want customers to know. That's your voice profile.
That's it
Every new review is answered within about four hours. Anything that needs a careful answer comes to you first, with a draft you can approve or edit in one tap.
Bad reviews
Nothing risky goes out without you.
Reviews rated 3 stars or below, or that mention a staff member, a health or legal matter, a refund, or a threat, are never answered automatically. They come to you.
The suggested reply is calm, apologizes once without arguing, and moves the conversation offline. You approve it, edit it, or skip it. The rule is in the software, not in a setting you could forget.
- A 2-star review comes inPicked up on the next check, within two hours.
- You get an email in minutesThe review, a suggested reply, and why it came to you.
- One tap to approve, edit, or skipFrom your phone, no login needed.
- Posted to GoogleOnly what you approved, exactly as you approved it.
What changes
When every review has a reply
Your listing looks looked-after
A steady record of replies tells the next customer someone is paying attention, before they ever call.
Bad reviews get handled the right way
Negative reviews are flagged to you within minutes with a calm, non-defensive draft that moves the conversation offline.
Replies sound like you
Not a template. Each reply responds to what the reviewer actually said, in the tone you chose, signed the way you sign.
You get your hour back
No logging into Google. No staring at a blank reply box. One short email on Monday tells you what happened.
Included
Everything, on every plan
- Replies to all new reviews, 7 days a week
- Reviews checked every two hours
- Negative-review alerts by email
- One-tap approve, edit, or skip on any draft
- Automatic mode or approve-everything mode
- Weekly summary with your rating trend
- Replies specific to each review, never repeated
- Change your voice settings any time
- Support by email within one business day
- Cancel from your dashboard in one click
Pricing
Simple pricing
14-day free trial on every plan. Nothing is charged until the trial ends.
Standard
One Google Business Profile location.
or $470/year, two months free
- Everything listed above
- Add locations any time
- Cancel in one click
Multi
Three or more locations.
- Everything in Standard
- One voice profile per location
- One summary email covering all locations
No setup fee. No contract. Partial months aren't refunded, which is what the free trial is for.
FAQ
Questions
Do I have to approve every reply?
No. By default, 4 and 5-star reviews are answered automatically and anything 3 stars or below is sent to you first. You can switch to approving everything if you prefer. New accounts start in approve-everything mode for the first week so you can see how replies read.
Will the replies sound like a robot?
Replies are written from three questions you answer once about your tone and what matters to your business. They are short, respond to what the reviewer actually said, and never use the same opening twice in a row. Every reply is checked for things that should never be said, like promising a refund, before it goes anywhere.
How fast are reviews answered?
We check for new reviews every two hours, seven days a week, so most reviews are answered within four hours. Reviews waiting for your approval post as soon as you tap Approve.
What if I don't like a reply that was posted?
Edit it from your dashboard and the change is posted to Google right away. If it keeps happening, adjust your voice settings or switch to approving everything.
Does replying to reviews actually help?
Google's own guidance says responding to reviews builds trust and can help your listing's visibility. Just as important, the next customer reading your reviews can see that someone is listening.
Is this safe to connect to my Google account?
You sign in through Google's own permission screen and can revoke access at any time from your Google account settings. We only request permission to read and reply to reviews on the locations you choose.
Can I cancel?
Yes, in one click from your dashboard. No calls, no emails. You keep service until the end of the period you paid for, and your settings are saved if you come back.
Do you work with other review sites?
Not yet. ReviewEcho is built for Google Business Profile, which is where most local businesses get the majority of their reviews.
Stop leaving reviews unanswered.
Two-minute setup. Fourteen days free. Nothing to learn.
Start free trial